Business Details
49 Years
experience
Trusted AV Solutions & Rentals in Durham, NC
Custom Light & Sound has been a trusted provider of personalized audio, video, and lighting solutions since 1977. Our team collaborates closely with clients to deliver custom designs that enhance spaces and elevate experiences. With expertise in system installation, technical training, and equipment rentals, we serve diverse industries across Eastern North Carolina. Our commitment to small business care ensures tailored solutions that align with client goals. We prioritize long-term relationships through reliable repairs, upgrades, and responsive support.Our certified professionals leverage 47 years of experience to transform ideas into functional, dynamic environments. From initial consultation to ongoing maintenance, we focus on exceeding expectations with precision-driven service. Our rental inventory supports events of all sizes, offering seamless access to high-quality AV equipment. As a locally rooted company, we combine technical excellence with personalized attention to detail. Our mission remains centered on innovation, collaboration, and becoming a trusted partner for all AV and lighting needs.
Services
AV System Design
Equipment Rentals
Installation Services
Technical Repairs
Lighting Solutions
Details
- Year established: 1977
Highlights and features
- 47 years of AV industry expertise since 1977
- Free consultation and personalized system design
- Certified technicians for Crestron and Extron systems
- Reliable repair and upgrade services available
- Comprehensive equipment rentals for all event types
Associations and certifications
- Crestron
- Extron
- Biamp
- AMX
- QSC
- Avixa
What people say
Exceptional technical knowledge
Reliable equipment rentals
Personalized solutions
Prompt repairs
Professional installation
Services
AV System Design
Our certified designers create tailored AV systems that integrate seamlessly with your space. We combine technical expertise with client collaboration to enhance brand presence through dynamic environments. The process includes free consultation and customized technical specifications.
Equipment Rentals
We offer comprehensive AV rentals for events including speakers, lighting, and projection equipment. Our user-friendly platform allows easy booking with options for customized packages. Inventory includes microphones, mixers, and support accessories for weddings and corporate events.
Installation Services
Precision-driven installation ensures optimal system performance with client education included. Our team provides technical training to ensure confidence in system operation. Services include cable management and equipment configuration for commercial spaces.
Technical Repairs
Specialized repair services address equipment issues with minimal downtime. Our experienced technicians handle troubleshooting and component replacement. We offer reasonable pricing and convenient service options for previously purchased equipment.
Lighting Solutions
Custom lighting designs enhance both functionality and atmosphere for commercial spaces. We provide installation of permanent systems and temporary event lighting. Solutions include programmable controls and energy-efficient fixtures.
People
Bob Phelps
President
Leading the company since 1977, Bob brings decades of AV industry expertise to client solutions. His leadership focuses on maintaining technical excellence while expanding service capabilities.
Angela Murray
Vice President
Angela oversees operations with a focus on client relationship development and service quality. Her management ensures consistent delivery of customized AV solutions across all business sectors.
Lee Phelps
Service Manager
With extensive technical experience, Lee manages repair and maintenance services. He ensures prompt resolution of equipment issues while maintaining high service standards for all clients.
Keith Strassel
Project Engineer
Keith specializes in system design and technical implementation. His engineering expertise contributes to creating innovative AV solutions that meet specific client requirements and industry standards.
John Hoke
Project Manager
John coordinates installation projects ensuring timely execution and client satisfaction. He manages technical teams while maintaining direct communication with clients throughout the implementation process.
Questions
What AV services do you offer for businesses?
We provide custom system design, installation, and maintenance for commercial spaces including audio, video, and lighting solutions tailored to your specific needs.
Do you offer equipment rentals for events?
Yes, we have a comprehensive rental inventory including speakers, lighting, projectors, and mixers available for weddings, corporate events, and DJ services.
Are your technicians certified?
Our team includes certified professionals for Crestron, Extron, QSC, and Avixa systems ensuring expert installation and maintenance of advanced AV equipment.
What repair services are available?
We offer equipment diagnostics, component replacement, and system optimization services for AV gear originally purchased through our company with minimal downtime.
Can I get a custom quote?
Yes, we provide free consultations and customized quotes for all our services including system design, equipment rentals, and installation projects.
Do you serve areas outside Durham?
We primarily serve Eastern North Carolina with customized AV solutions for businesses and events across the region.
Reviews (7)
Cottman Transmission Durham
Jan 21, 2020
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Huge selection. Very knowledgeable staff. And better prices than online. I would have never thought that.
Ron A.
Jun 15, 2019
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If you want to be or become a DJ, This is the place to get started bumping the mix songs for weddings, party's homecoming etc. Everything need is there. Enjoy!
Kenneth Branson
May 24, 2019
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CLS has every solution to meet my audio-for-video needs! There's nothing too hard for them and I've been shopping there for at least 5 years.
Roy Terretta
Nov 20, 2018
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Over the years I have purchased some sound equipment and the occasional cable or fitting. Today I brought in a small circuit board driving the fuel economy and compass gauge from my 2005 Ford Super Duty. It had stopped working and a search online revealed that there are several resistors on the board that tend to become unsoldered over time. When I took out the board I saw that two of the resistors were loose.
My vision isn't what it once was and the resistors were small so I decided to see if CLS could help me by soldering them back on. In less than 10 min I walked out with the two resistors neatly soldered and when I asked, "How much?" I was told, "Don't worry about it. What great customer service. CLS, you rock!
My vision isn't what it once was and the resistors were small so I decided to see if CLS could help me by soldering them back on. In less than 10 min I walked out with the two resistors neatly soldered and when I asked, "How much?" I was told, "Don't worry about it. What great customer service. CLS, you rock!
Sedric Beulah Sr
Nov 03, 2018
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Friendly environment and very helpful staff! I always go to them for repairs and when I need rental equipment!
Beth Hutson
May 20, 2018
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Great customer service! Thank you Jeff for going above and beyond to make sure everything worked for our event!
Miles Schwartz Sax
Jan 18, 2018
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These folks are awesome! Went in to replace a wire to connect a cartridge to a turn table. Nor only did they have this little obscure wire but they gave it to me no charge. Thanks so much!
