Business Details
We have been pioneering light therapy solutions for over 60 years, founded on the quest to bring sunlight indoors. Our decades of experience in research and innovation enable us to replicate natural daylight with drug-free alternatives. We specialize in full-spectrum LED light therapy products such as HappyLight and task lights that are safe, healthy, and effective. Our expertise lies in improving sleep, boosting mood, increasing energy, and enhancing focus for users combating winter blues, restless sleep, low energy, and lack of focus. We provide life-changing products and excellent service to contribute to the well-being of humanity. Our light therapy solutions are designed to fit into morning routines and daily activities such as reading, therapy, and hobbies.
We are committed to client satisfaction, offering responsive customer service that replies within one business day via phone, email, or online form. Our team provides life-changing products backed by a mission to make a social impact by making people happy. We contribute to the well-being of humanity through excellent service and accessible product registration. Our dedication to accessibility includes FAQs, shipping to Canada, replacement parts, and detailed product manuals for all users. We continuously innovate, guided by the principle that Veri-lux means true light, to enhance body, mind, and spirit for a better life.
We are committed to client satisfaction, offering responsive customer service that replies within one business day via phone, email, or online form. Our team provides life-changing products backed by a mission to make a social impact by making people happy. We contribute to the well-being of humanity through excellent service and accessible product registration. Our dedication to accessibility includes FAQs, shipping to Canada, replacement parts, and detailed product manuals for all users. We continuously innovate, guided by the principle that Veri-lux means true light, to enhance body, mind, and spirit for a better life.
Highlights and features
- We have over 60 years of light therapy expertise.
- Our LED full-spectrum light improves sleep and mood.
- We provide customer service with a one-business-day reply guarantee.
- Our products are safety-tested for healthy, effective light.
- Our mission drives life-changing products that contribute to humanity's well-being.
Services
HappyLight
HappyLight is an LED full-spectrum light therapy lamp that delivers safe, healthy light to mimic natural daylight. It helps improve sleep, boost mood, increase energy, and enhance focus while fighting winter blues and low energy. Users find it easy to use, reporting lighter mornings and increased positivity as part of their daily routine.
Task Lights
Task Lights are designed to provide focused illumination for activities such as reading, therapy, and hobbies. They deliver consistent light that helps users engage in reading, therapy, and hobbies. Users report a positive impact on their well-being when using Task Lights for daily activities.
Customer Support
Our Customer Support team assists customers, dealers, media, and inquirers with questions about light therapy and spare parts. You can reach us by phone, email, or online form to share comments or receive help. A dedicated representative replies within one business day, Monday-Friday, 8am-5pm PST, excluding holidays.
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Reviews (2)
Jessika Zequeira
Dec 21, 2021
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I will never again order from this company. My order was place on November 28. It is now December 15 and still no tracking info. I have emailed the company twice with no response. I purposely ordered early to account for shipping delays, but this is well beyond anything I am experiencing with other companies.
Rodney Weinstein
Apr 26, 2021
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I bought 4 of the Alba Happy Lights and actually really like the light. However, really poor supply chain, customer support and product quality drops to one star as it has been very frustrating. I bought 4 and only received 1. Support acknowledged this and said I was getting the rest but then only received one more. I raised again and no response. After a few pings they said it was on back order and more would be in week following.
Nothing and no follow up after pings. Also, the power cord piece broke, it is flimsy and not well made, so my light doesn't work. It's USBC but special model. I also brought this to support to get help on and radio silence after multiple pings. UPDATE: I believe in companies being able to redeem themselves. Verilux promptly sent me a replacement for the broken unit and refunded me for the items not received. I'm raising my review to 3 stars given the product is good and support rectified the issue (partly).
Nothing and no follow up after pings. Also, the power cord piece broke, it is flimsy and not well made, so my light doesn't work. It's USBC but special model. I also brought this to support to get help on and radio silence after multiple pings. UPDATE: I believe in companies being able to redeem themselves. Verilux promptly sent me a replacement for the broken unit and refunded me for the items not received. I'm raising my review to 3 stars given the product is good and support rectified the issue (partly).
