Business Details
22 Years
experience
Your Trusted Source for Entertainment Lighting Solutions
LightParts was founded in 2004 as the global service center for High End Systems' legacy products, evolving into the premier one-stop shop for entertainment lighting parts, repairs, and equipment. With over two decades of industry experience, we support major brands like ETC, Martin, Robe, and Chauvet, offering new, used, and B-stock gear backed by our comprehensive warranty. Our team includes industry veterans and technical experts who ensure precision in repairs, availability of critical components, and personalized support for touring productions worldwide.We prioritize customer success through rapid shipping, no minimum orders, transparent pricing, and sustainable practices that reduce equipment waste. As a family-owned business rooted in Austin, Texas, we combine technical excellence with a commitment to the entertainment industry's evolving needs.
Services
Parts Sales
Equipment Repairs
B-Stock Gear
New Fixtures
Used Consoles
Lamp Supply
RMA Processing
Technical Support
Warranty Service
Shipping Solutions
Details
- Year established: 2004
Highlights and features
- 20+ years of specialized expertise in entertainment lighting technology
- Industry-leading technicians with direct manufacturer experience
- Global shipping with no minimum order requirements
- Sustainable practices extending equipment lifecycles
- Direct technical support from lighting industry veterans
What people say
Fast turnaround
Knowledgeable staff
Excellent service
Competitive pricing
Reliable repairs
Services
Parts Sales
We maintain extensive inventory of lighting components for major brands including High End Systems, ETC, and Martin. Our parts specialists ensure correct component matching for rapid repairs. Stock availability verification and technical guidance available through our experienced team.
Equipment Repairs
Factory-trained technicians handle complex repairs for automated lighting fixtures and control consoles. Our $110/hour labor rate includes diagnostics with flat-rate PCB repair options. RMA process ensures proper evaluation and repair authorization.
B-Stock Gear
Certified pre-owned lighting equipment available at discounted prices. All units undergo technical evaluation with 30-day warranty. Includes touring packages and hybrid systems from leading manufacturers.
New Fixtures
Latest generation lighting solutions including LED, beam, and wash fixtures. Featured brands include GLP, Robe, and Elation with full manufacturer warranties. Custom configuration options available.
Lamp Supply
Comprehensive selection of replacement lamps for entertainment lighting. Carries both standard and specialty bulbs with lifespan ratings from 300-1500 hours. Includes OEM and premium aftermarket options.
People
Don Pugh
President, High End Parts Expert
Entertainment lighting veteran with 40+ years industry experience. Founded LightParts after early career in theatrical production. Specializes in High End Systems components and technical innovation.
Robert Mokry
Finance & Marketing Director
Co-founder with deep roots in lighting electronics. Former High End Systems technician turned business strategist. Plays key role in inventory management and customer relations.
Patti Mokry
Repair Coordinator
10-year LightParts veteran with family ties to High End Systems. Recognized for exceptional customer service and technical problem-solving in complex repair scenarios.
Chris King
Electronics Repair Lead
Former ITT graduate with specialized expertise in lighting electronics. Manages repair operations with focus on precision diagnostics and component-level troubleshooting.
Ryan Wichterich
Repair Technician
CalArts graduate with technical production background. Implements sustainable repair practices that reduce industry waste while maintaining equipment performance standards.
Questions
What brands do you support?
We service all major entertainment lighting brands including High End Systems, ETC, Martin, Robe, Chauvet, and GLP with parts and repair expertise.
Do you offer warranty coverage?
New sales include 90-day parts/labor warranty. Used equipment ships with 30-day shop warranty unless otherwise specified.
How does the RMA process work?
Contact our team to obtain authorization before shipping repairs. Evaluation fees apply for unrepairable items without confirmed issues.
What payment methods are accepted?
We accept major credit cards for all transactions. No other payment forms without prior approval.
Do you ship internationally?
Yes, we provide global shipping solutions for both parts and equipment orders.
Are B-stock items tested?
All used gear undergoes technical evaluation ('teched') before resale with included warranty.
Reviews (3)
Michael
Jul 30, 2021
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I would heartily recommend LightParts to anyone needing parts, repair, or support for their automated lighting. Each member of their team is courteous, professional, dedicated, and fully understands the pressures that are exerted upon those in the entertainment production sector. I can't say enough about the quality of the work that they do, and the pride that they put into their efforts. I won't take my fixtures to any other establishment.
Tyler MacDonald
Mar 01, 2020
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I would recommend LightParts to repair your lighting equipment. They are fair and provide quality work. Chris is helpful on the phone understanding what needs to be repaired and Patti is the nicest person to work with concerning questions etc.
Melissa Lister White Horse
Dec 14, 2018
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The people there are friendly, outgoing, and know what they're doing. They're knowledgeable in field and it makes me glad to know this wonderful group of individuals.
