Business Details
50+ Years
experience
Expert Lighting Installation & Restoration Services
Crystal Smith has been a leader in fine lighting services since 1948, combining decades of expertise with meticulous craftsmanship. Our team specializes in installation, cleaning, repair, restoration, and transportation of chandeliers, sconces, and other intricate lighting fixtures. We serve both residential and commercial clients with a commitment to preserving historical integrity while ensuring modern safety standards. Our staff works at any height and within any structure, utilizing eco-friendly cleaning processes and offering a full line of replacement parts. With generations of experience, we provide personalized solutions for custom fabrication, metalwork, and refinishing.Our services extend globally through packing, crating, and international transport capabilities. We maintain full insurance and bonding compliance to guarantee client peace of mind. Our dedication to quality has earned trust from antique dealers, interior designers, and private collectors worldwide. By blending traditional techniques with contemporary innovations, we ensure every lighting fixture achieves its original brilliance. This legacy of excellence continues through hands-on involvement in every project, from minor repairs to large-scale installations.
Services
Installation
Cleaning & Maintenance
Repair/Restoration
Packing & Shipping
Replacement Parts
Details
- Year established: 1948
Highlights and features
- We offer 75+ years of specialized lighting expertise
- Our team handles projects from minor repairs to full installations
- We use eco-friendly cleaning processes and premium replacement parts
- We provide international packing and transport services
- Our staff maintains full insurance and bonding compliance
What people say
Exquisite wrought iron and solid crystal chandeliers
Truly professionals
Lavish words of praise
Meticulous detail
Timely delivery
Services
Installation
Our expert technicians ensure safe, code-compliant installation of all chandelier types. We handle complex configurations at any height while preventing electrical hazards. Clients receive documentation of proper wiring and structural integrity checks.
Cleaning & Maintenance
Professional annual servicing preserves lighting aesthetics and functionality. We use environmentally safe solutions while replacing worn components like bulbs and chain sleeves. Preventative maintenance extends fixture lifespan and maintains optimal light output.
Repair/Restoration
We specialize in metalwork repairs, glass replacement, and surface refinishing. Our artisans restore antique pieces using traditional techniques while offering modern upgrades. Services include replating, gold leaf application, and electrical system conversions.
Packing & Shipping
Custom crating solutions protect valuable fixtures during relocation. We coordinate local, national, and international logistics with insurance coverage. Clients receive condition reports before and after transportation.
Replacement Parts
We source or fabricate specialized parts for all lighting types. Our inventory includes metal, glass, and acrylic components. Custom manufacturing ensures exact matches for historical or unique fixtures.
People
Chester Smith
Founder
Established Crystal Smith in 1948, developing industry standards for fine lighting restoration. His work with Blackstar & Gorham set benchmarks for luxury fixture craftsmanship.
Chris Smith
President
Continues family legacy with modern innovations in lighting technology. Oversees custom fabrication projects while maintaining hands-on involvement in complex installations.
Questions
What lighting services do you specialize in?
We specialize in installation, cleaning, repair, restoration, and transportation of chandeliers, sconces, and fine lighting fixtures.
How long have you been in business?
Crystal-Smith has provided lighting services since 1948, with three generations of expertise in the industry.
Do you work outside New York?
We offer local, national, and international services including packing, crating, and transportation of fine lighting fixtures.
What distinguishes restoration from conservation?
Restoration returns fixtures to original condition while conservation preserves current state to prevent further deterioration.
Reviews (6)
Jazalee Sircus
Mar 28, 2020
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There is no crystal NB store at this address! This is a fake address! It's actually a car wash & repair shop
Lyle Cole
May 05, 2019
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These guys are truly "the pros from Dover.". They really know their business and are incredibly professional and meticulous. Absolutely no criticisms. These are the guys to trust with your priceless chandeliers.
Chris Whyte
Jan 07, 2017
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Great, personalized service, with attention to detail and expert advice and care of chandeliers. The parts they sell are one of a kind!
Ellen B.
Nov 12, 2015
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My experience with this company was horrible. In advance of the appointment scaffolding to be constructed to reach my 14-foot ceilings was described to me. Instead the man brought a filthy ladder and the only explanation was "I changed my mind". The price was not decreased to reflect the change. The chandeliers looked the same after they were "cleaned" as before. The most unpleasant part was the rudeness and arrogance of the man in charge. I highly recommend you find another firm to clean your light fixtures.
Jessica W.
May 19, 2015
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Excellent service from the initial phone call to the moment they left---professional, high quality, attention to detail, it was all there. I am a professional organizer specializing in high end apartment clear outs in Manhattan and it is critical for me to have top level referrals for my clients as their services are a direct reflection on me (no pun intended!). Chris came in, gave us a realistic estimate for the cleaning of the two chandeliers in my client's apartment and did exactly as he promised: made those dusty, sad glass lamps look sparkly and appealing and way more valuable than they had before.
His crew was respectful, hard working and cleaned up after themselves. Cleaning the chandeliers was worth EVERY PENNY because I am certain that the auction buyer would not have given us near the price quote had we not spent the money on Crystal-Smith service. I look forward to doing business with Chris and his crew again in the near future to make ME look good. If you are thinking of getting your chandeliers cleaned or repaired, no matter what shape they are in, I HIGHLY recommed Crystal-Smith.
His crew was respectful, hard working and cleaned up after themselves. Cleaning the chandeliers was worth EVERY PENNY because I am certain that the auction buyer would not have given us near the price quote had we not spent the money on Crystal-Smith service. I look forward to doing business with Chris and his crew again in the near future to make ME look good. If you are thinking of getting your chandeliers cleaned or repaired, no matter what shape they are in, I HIGHLY recommed Crystal-Smith.
Bunnie T.
Jan 08, 2010
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We have an old 1890's row house that used to be fitted with gas fixtures and when the house was renovated the contractor just left them there which made fitting our chandeliers very difficult. Chris came to our house fully prepared with all the fittings, as well as a new canopy, and after much effort had our pieces perfectly installed. He also offered some very helpful advice on changing and protecting the finish of our brass chandeliers as well as how to care for our crystal ones. We considered this to be an investment in our home and were happy to pay the cost for it. I couldn't be more pleased with the results and I get to live with them everyday.
